Privacy Policy

We re a high-quality dental clinic, offering dental services and treatments to clients In the Birmingham area.

Privacy Policy

We are committed to ensuring that your privacy is protected. We will continue to comply with the provisions of the Data Protection Act (“DPA”) until 25 May 2018, after which we will comply with the General Data Protection Regulation ((EU) 2016/679) (“GDPR”), unless and until the GDPR is no longer directly applicable in the UK, together with any national implementing laws, regulations, and secondary legislation as amended or updated from time to time in the UK, and any successor legislation to the GDPR and the DPA (together “Data Protection Legislation”). We are the data controller of any data you provide to us under this policy. Our Data Protection Officer can be contacted at Sunna Dental.

This Privacy Policy [together with our website terms and conditions and cookie policy] outlines how we collect personal information from you and how the personal information you provide will be processed by us. By visiting the website at Sunna Dental, you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.

What Information Does Sunna Dental Clinic Hold And How Will We Use It?

Information You Give Sunna Dental Clinic
You may provide us with information about yourself by completing inquiry forms on the website or by requesting that we send you marketing information via the website. The information you give us may include your name, email address, address/location, and phone number. You may also provide us with your availability for future appointments.

We will retain this information while we are corresponding with you or providing services to you, or to a patient you represent. We will retain this information for up to six years after the completion of your dental treatment with us.

Information Sunna Dental Clinic Collects About You
Sunna Dental Clinic may collect the following information from you when you visit the website:

  • Technical Information: This includes the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

  • Information About Your Visit: This includes the full Uniform Resource Locators (URL), clickstream to, through, and from the website (including date and time), products you viewed or searched for, page response times, website errors, length of visits to certain pages, page interaction information, methods used to browse away from the page, and any phone number used to call our helpline.

Information We Receive From Other Sources
This includes information we receive about you when you use other websites operated by us or other services we provide. This information may include your name, email address, postal address, and phone number. We will retain this information for six years after the completion of any treatment you have with us.

Cookies

The website uses cookies to distinguish you from other users. For detailed information on the cookies we use and the purposes for which we use them, please refer to our cookie policy.

Use Made Of The Information

Sunna Dental Clinic may use the information we receive and/or collect about you to:

  • Fulfil our obligations under any contract we have entered into with you or with a patient you represent, and to provide you or the relevant patient with information or services you or the patient have requested.

  • Send you newsletters and marketing information if you have consented to us doing so.

  • Notify you of products and services we feel may interest you, or permit third parties (usually other dental service providers) to do so if you have provided the appropriate consent.

  • Monitor website usage and provide statistics to third parties for the purpose of improving and developing the website and the services we provide via the website.

Sunna Dental Clinic processes personal information for certain legitimate business purposes:

  • Where the processing enables All Saints Dental Clinic to enhance, modify, personalise or otherwise improve the website, its services, or communications.

  • To identify and prevent fraud.

  • To enhance the security of All Saints Dental Clinic’s network and information systems.

  • To better understand how people interact with All Saints Dental Clinic’s websites.

  • To administer the website and carry out data analysis, troubleshooting, and testing.

  • To determine the effectiveness of promotional campaigns and advertising.

If we obtain consent from you to do so, we may provide your personal details to third parties so that they can contact you directly in respect of services in which you may be interested.

Where we are processing personal data we have obtained via the website on the basis of consent, you have the right to withdraw your consent to the processing of your personal data at any time. If you would like to withdraw your consent or prefer not to receive any of the above-mentioned information (or if you only want to receive certain information from us), please let us know by contacting us via email at reception@sunnadental.co.uk. Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit.

If you wish to have your information removed from our database or if you do not want us to contact you for marketing purposes, please let us know by clicking the “Unsubscribe” option in any email we send to you and providing the details requested, or by contacting us via email at reception@sunnadental.co.uk. We will take steps to ensure that this information is deleted as soon as reasonably practicable.

We will not share, sell, or distribute any of the information you provide to us (other than as set out in this policy) without your prior consent, unless required to do so by law.

Third-Party Sites

Our website may contain links to third-party websites, including websites through which you can purchase products and services. These links are provided for your convenience only, and we do not check, endorse, approve, or agree with such third-party websites, nor the products and/or services offered and sold on them. We have no responsibility for the content, products, and/or services of the linked websites.

Please ensure that you review all terms and conditions of website use and the Privacy Policy of any third-party websites before using them or submitting any personal data to those websites.

How Safe Is Your Information?

Where we have given you (or where you have chosen) a password that enables you to access certain parts of the website, you are responsible for keeping this password confidential. We ask that you do not share your password with anyone.

Protecting your security and privacy is important to us, and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the Data Protection Legislation. The website is protected by various levels of security technology, which are designed to safeguard your information from any unauthorised or unlawful access, processing, accidental loss, destruction, and damage.

We will do our best to protect your personal data, but please note that the transmission of information via the Internet is not completely secure. Any such transmission is therefore at your own risk.

Disclosure Of Your Information

We may share your personal information with any member of our group, which includes our subsidiaries, our ultimate holding company, and its subsidiaries, as defined in section 1159 of the Companies Act 2006. We may also share your information with selected third parties, including:

  • Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you.

  • Third parties who may wish to contact you regarding services or products they offer or sell that may be of interest to you, provided we have received your consent to such disclosure.

  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you, as well as analytics and search engine providers that assist us in the improvement and optimisation of the website.

Please note, we may need to disclose your personal information where we:

  • Sell any or all of our business or assets, or if we buy another business or assets, in which case we may disclose your personal data to the prospective buyer or seller.

  • Are under a legal duty to comply with any legal obligation or to enforce or apply our terms and conditions.

  • Need to disclose it to protect our rights, property, or the safety of our customers or others, including the exchange of information with other companies, organisations, and/or governmental bodies for the purposes of fraud protection and credit risk reduction.

Your Rights In Respect Of Your Data

If any of the information you provide to us via the website changes, please let us know as soon as possible so that we can make the necessary updates to the information we hold for you in our database. If you wish to make any changes to your information, please contact us via email at reception@sunnadental.co.uk.

If you wish to access or rectify the information we hold about you, or request that such information be transmitted directly to another data controller, please contact us via the email above. We will process your request to access your information within one month of receipt, or we will inform you within that timeframe if we need additional information from you. We will process your request free of charge.

To request that your information be deleted, or if you wish to restrict or object to the processing of your information, please contact us via email at reception@sunnadental.co.uk.

If you have any complaints about our use of your personal data, please contact us. You also have the right to complain to the relevant supervisory authority in your jurisdiction. In the UK, the supervisory authority is the Information Commissioner’s Office (ICO). Contact details for the ICO can be found at https://ico.org.uk/.

If you have any further queries or comments on our Privacy Policy, please contact us via email at reception@sunnadental.co.uk. We also welcome your feedback regarding our website and Privacy Policy.

Sana Mubeen

Sana has a strong background in brand development and customer service, dedicated to enhancing the overall experience for patients. She provides a welcoming, and professional first impression, assisting with enquiries and coordinating diaries. Sana combines creativity, organisation and communication skills contributing the success and smooth operation of the team 

Angel Moshfeq

Angel brings her expertise to the practice as assistant manager and treatment coordinator. She assists in daily operations and providing support to staff and patients. She works closely with patients to explain treatment plans ensuring they feel confident throughout their dental care journey.

Mrs Simona Pacuraru

With extensive experience in dental practice management, Simona plays a key role in overseeing the day to day operations of the clinic as practice manager. She works closely with the dental team to implement best practices, optimising patient experiences and maintaining high standards. 

Miss Humna Sarfaraz

Miss Kelly Bird

Mr Zain Mohammed

Miss Umaima Zaman

Aqsah Ali

GDC: 281476

Aqsah is the head nurse at our clinic, bringing years of experience and expertise in patient care. Dedicated to ensuring the highest standards of nursing practice, Aqsah leads the nursing team fostering a supportive and positive environment. She ensures that patient needs are met efficiently.

Nil

Fariba

Luisa

Sarah

Mr Ahmed Farooq

GDC: 150307

Mr Ahmed Farooq is a consultant in restorative dentistry. He started his dental training as an undergraduate at the Birmingham dental hospital following which he pursed his specialist training in restorative dentistry across various London trusts including Kings College London, The Royal London, St Georges and Guys & ST Thomas Hospital Trust. He has a passion for leaning and education. He is a strong believer in minimally invasive dentistry and supporting patients to get the best outcomes during their journey. During his spare time Ahmed enjoys  spending quality  time with his family, travelling and has a keen interest in racket sports.